Grok Computer - IT Help and Training services | New York, NY

  • Total Hires: 27 times
  • Service Area: New York, NY
  • Team Size: 1 employee
  • Business Duration: 2 years
Grok Computer - IT Help and Training  services

Business Hours

Currently, we do not have any information about this provider's business hours. We recommend reaching out to them directly for specific details.

Payment Methods

  • Cash
  • Check
  • Credit Card
  • Google Pay
  • PayPal

Services Offered

Service type

  • Network setup and installation
  • Network administration
  • Network security
  • Office automation
  • Server administration
  • Technology support

Usage type

  • Personal (Home)
  • Commercial (Office)

Device type

  • Computer
  • Router
  • Telephone system

Work location

  • My customers travel to me
  • I travel to my customers
  • I work remotely (phone or internet)

About

I have more than 20 years experience working in IT . My focus is quality. I never cut corners and will try to make you comfortable by explaining you what actions need to be taken when new a concept is being taught or a new service is being provided.

Occasionally I may offer credits towards other services which you will know about once you pay in full for the services I provided to you.

Printer related services: I can only cover Software installations/Setup (PC or Mac and ), Printer Setup including connectivity connectivity ( Wifi/USB) and in some cases paper jam issues. I do not cover mechanical and electrical issues

Network Services: I currently cover only Personal (non business) issues in the following areas:

- Parental Control Setup and Training

- Wifi Network Setup or Troubleshooting

Virus Removal Services:

I will charge a $200 flat fee for the first device if you are within 10 miles radius and $30 for any additional device given it can be resolved within 30min time.

Limitation of Liability

The Service Provider shall not be liable for any indirect, incidental, or consequential damages arising from the Services, including but not limited to loss of data, business interruption, or system failure.

The maximum liability of the Service Provider for any claim arising under this Agreement is limited to the total amount paid by the Client under this Agreement.

The Service Provider will not be liable for any failures, malfunctions, or other issues related to third-party products (such as printers, antivirus software, or other hardware and software provided by vendors).

A $75 deposit is required for any appointment (payable by credit card)

Once time is confirmed you can cancel with at least 24 hours prior the appointment time for in-office appointments or 3hrs for other appointments, else you are responsible for a cancellation fee of $50

Please select/contact me only if you use your real name or business name ( if verifiable)

I am available on site around NYC in The Bronx, Manhattan , Queens, Westchester and Rockland counties and remotely if needed for follow-up.

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License

This service provider might not be licensed, so we strongly recommend that you reach out directly to inquire about their license status.

Verification

  • Background Check
    • Alexandru Cotarlan Nistor
    • Completed on 11/3/2023

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