The Vertical Connection Carpet One began with the mission to create happy customers. Founders Kathy and Steven knew it would be unacceptable to be hanging out at the mall, a local eatery, or a neighborhood gathering only to be met with an unhappy customer. With that mission in mind, our focus remains strong four decades later.
Today, The Vertical Connection Carpet One is not only focused on creating happy customers, but on providing unmatched value. As a member of the largest flooring cooperative in the world, we have unmatched buying power, bringing you everyday savings along with our 110% Price Match Guarantee. Our technicians are the best in the business (in our humble opinion), therefore we offer a Lifetime Installation Guarantee*.
As a team, service and satisfaction are in our hearts. Your experience from the moment you visit our website, call, or visit our showroom to when we leave your home is critical to us. We’re constantly seeking ways to improve our customers’ experience and your satisfaction is our ongoing mission. At times, our eyes tear up as we read the positive reviews. As your friends, neighbors, and fellow community members, we’re always seeking ways to donate, volunteer, and give back. To us, you’re a neighbor and new friend… not a number.
At The Vertical Connection Carpet One Floor & Home in Columbia, we carry the finest in carpet, flooring, and window treatments and proudly serve the Maryland region. Contact us today to learn more.
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